Last updated: August 2025

At Obra Maestra, we are committed to protecting your privacy and ensuring the proper handling of your personal data. By accessing our website www.obramaestra.com and using our services, you agree to the practices described below.

1. Data Controller

Obra Maestra
Email: hola.obramaestra@gmail.com
Phone: +57 321 5324571

2. Data We Collect

We may collect and process the following personal data when you browse the site or make a purchase:

First and last name
Identification document (optional depending on the payment method)
Shipping and billing address
Phone number
Email
Payment information (managed securely through external gateways)
Purchase and browsing history

3. Purpose of Processing

We use your personal data to:

Process and ship your orders
Manage payments and billing
Provide customer service
Send notifications about your order
Inform you about news, promotions, and content of interest (with prior consent)
Comply with legal obligations and prevent fraud

4. Storage and Security

Your data is stored securely using platforms Trusted providers (e.g., Shopify, Mailchimp, PayU, etc.), which have adequate security protocols to prevent unauthorized access.

We do not share your data with third parties except when necessary to process your order (e.g., shipping companies or payment gateways).

5. Data Subject Rights

You have the right to:

View what data we have on file about you
Request correction or updating of your data
Revoke your consent for the use of your data at any time
Request deletion of your information, except when we must retain it for legal or contractual reasons
You can exercise these rights by writing to us at [correo@obramaestra.com].

6. Cookies and Similar Technologies

Our site may use cookies to improve your browsing experience. You can configure your browser to reject or delete them, although this may affect the site's functionality.

7. Communications

You will only receive promotional emails if you have given your prior consent. You can unsubscribe at any time from the link included in each email or by writing to us directly.

8. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. The date of the last modification will appear at the top of the document. We recommend reviewing this page periodically.

9. Applicable Law

This policy is governed by the personal data protection laws of [Colombia / or the corresponding country].

10. Contact

If you have questions, comments, or requests related to this policy, you can contact us at:

hola.obramaestra@gmail.com
WhatsApp: +57 321 5324571