Términos y Condiciones
Last updated: August 2025
Welcome to Obra Maestra. By accessing and using our website www.obramaestra.com and making a purchase in our online store, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.
1. General Information
Obra Maestra is a brand dedicated to the creation and marketing of carefully designed and crafted products. All items offered in our store are original, and we strive to ensure a safe, clear, and satisfactory shopping experience.
2. Purchasing Process
-All products are subject to availability.
-Once payment is confirmed, you will receive an email confirming your order.
-Obra Maestra reserves the right to cancel orders in the event of errors in inventory, pricing, or product information. In this case, a refund will be issued.
3. Prices and Payments
At Obra Maestra, you can make your purchases securely through Mercado Pago, our reliable and secure platform.
We accept the following payment methods:
Credit cards: Visa, MasterCard, American Express.
Debit cards and PSE payments.
4. Shipping
-We ship to all of [Colombia/country/region].
-The estimated delivery time will be informed at the time of purchase.
-Obra Maestra is not responsible for delays attributable to the shipping company.
-Shipping costs are calculated at checkout and may vary depending on the destination.
5. Exchanges and Returns
-We accept exchanges or returns within [5, 7, 15] business days after receiving the product, provided it is in perfect condition, unused, and with its tags attached.
-Returns on personalized or promotional products are not accepted, except for manufacturing defects.
-Shipping costs for exchanges or returns are the customer's responsibility, except in cases of error on the part of Obra Maestra.
-To manage an exchange or return, please write to us at [youremail@obramaestra.com].
6. Intellectual Property
All content on the site (text, images, logos, designs, products) is the property of Obra Maestra and is protected by intellectual property laws. Reproduction in whole or in part without prior written authorization is prohibited.
7. Data Protection
Obra Maestra respects your privacy. The personal data provided when making a purchase or registering will be used exclusively to process your order and improve your experience in our store, in accordance with our [Privacy Policy].
8. Liability
Obra Maestra will not be liable for damages arising from the misuse of purchased products or the improper use of information on the website. We make every effort to keep the information up-to-date and correct, but we do not guarantee that the content is free from errors or omissions.
9. Applicable Law
These Terms and Conditions are governed by the laws of [country of operation, for example: Colombia]. Any dispute will be resolved before the competent courts of [main city].
10. Contact
For any questions or queries, you can contact us at:
✉️ Email: hola.obramaestra@gmail.com
📱 WhatsApp: +57 321 5324571
Welcome to Obra Maestra. By accessing and using our website www.obramaestra.com and making a purchase in our online store, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.
1. General Information
Obra Maestra is a brand dedicated to the creation and marketing of carefully designed and crafted products. All items offered in our store are original, and we strive to ensure a safe, clear, and satisfactory shopping experience.
2. Purchasing Process
-All products are subject to availability.
-Once payment is confirmed, you will receive an email confirming your order.
-Obra Maestra reserves the right to cancel orders in the event of errors in inventory, pricing, or product information. In this case, a refund will be issued.
3. Prices and Payments
At Obra Maestra, you can make your purchases securely through Mercado Pago, our reliable and secure platform.
We accept the following payment methods:
Credit cards: Visa, MasterCard, American Express.
Debit cards and PSE payments.
4. Shipping
-We ship to all of [Colombia/country/region].
-The estimated delivery time will be informed at the time of purchase.
-Obra Maestra is not responsible for delays attributable to the shipping company.
-Shipping costs are calculated at checkout and may vary depending on the destination.
5. Exchanges and Returns
-We accept exchanges or returns within [5, 7, 15] business days after receiving the product, provided it is in perfect condition, unused, and with its tags attached.
-Returns on personalized or promotional products are not accepted, except for manufacturing defects.
-Shipping costs for exchanges or returns are the customer's responsibility, except in cases of error on the part of Obra Maestra.
-To manage an exchange or return, please write to us at [youremail@obramaestra.com].
6. Intellectual Property
All content on the site (text, images, logos, designs, products) is the property of Obra Maestra and is protected by intellectual property laws. Reproduction in whole or in part without prior written authorization is prohibited.
7. Data Protection
Obra Maestra respects your privacy. The personal data provided when making a purchase or registering will be used exclusively to process your order and improve your experience in our store, in accordance with our [Privacy Policy].
8. Liability
Obra Maestra will not be liable for damages arising from the misuse of purchased products or the improper use of information on the website. We make every effort to keep the information up-to-date and correct, but we do not guarantee that the content is free from errors or omissions.
9. Applicable Law
These Terms and Conditions are governed by the laws of [country of operation, for example: Colombia]. Any dispute will be resolved before the competent courts of [main city].
10. Contact
For any questions or queries, you can contact us at:
✉️ Email: hola.obramaestra@gmail.com
📱 WhatsApp: +57 321 5324571
